- Provide support to customers by responding to inbound requests + document relevant case information
- Assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/social media channels
- Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels
- Ensure excellent customer satisfaction by responding in an appropriate and friendly manner
- You will work in a multicultural team environment alongside a diverse team
- Working hours: Monday to Sunday, rotating shifts 7 am to 7 pm (8h/day)
- A package in line with the market: 1100€ gross/month (paid 14x) + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
- If you live outside Portugal: reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay)
- WFH possible (depends on the region of Portugal you live in)
- Opportunity to be part of a challenging and fast-paced environment
- Possibility to collaborate with some of the biggest brands in the industry
- A multicultural and international environment
- Fully paid training, professional development, and career evolution
- You are a native German speaker (this is a must) + a good level of English
- You are looking for a job opportunity abroad
- You are motivated and committed to your work
- You have no trouble with writing in German
- You are a team player and willing to work with many other nationalities
- A sales/ Commercial background is a plus
- Previous experience in Customer Service or credit recovery experience is a plus
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Technical Support for Lighting Products
há 2 semanas
Blu Selection Lisboa, PortugalTasks · This is a call for an international opportunity in Lisbon that will be lighting up your career and life · If you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in ...
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Technical Support for Lighting Products
há 1 semana
Blu Selection Lisboa, PortugalAre you interested in technology and are you tech savvy? Do you want to be part of a multicultural team in a company which works alongside well-known brands? Do you want to work for a global player of smart lightning solutions? Do you want to relocate to the beautiful capital of ...
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Technical Support for Lighting Products
há 2 semanas
Blu Selection Lisboa, PortugalAre you interested in technology and are you tech savvy? Do you want to be part of a multicultural team in a company which works alongside well-known brands? Do you want to work for a global player of smart lightning solutions? Do you want to relocate to the beautiful capital of ...
-
Technical Support for Lighting Products
há 2 semanas
Blu Selection Lisboa, PortugalYou are interested in technology and tech savvy? Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to work for a global player in smart lighting solutions? Do you want to relocate to the beautiful capital of Portugal - ...
-
Technical Support for Lighting Products
há 2 semanas
Blu Selection Lisboa, PortugalYou are interested in technology and tech savy? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to work for a global player of smart lightning solutions? You want to relocate to the beautiful capital of Portugal - Lisbon? ...
-
Technical Support for Lighting Products
há 2 semanas
Blu Selection Lisboa, PortugalYou are interested in technology and tech-savvy? · Do you want to be part of a multicultural team in a company that works alongside well-known brands? · Do you want to work for a global player in smart lighting solutions? · Do you want to relocate to the beautiful capital of Port ...
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Technical Support for Lighting Products
há 2 semanas
portugalbs Lisbon, PortugalDas Unternehmen. · Im Jahr 2000, von zwei französischen Unternehmern gegründet, hat sich das Unternehmen zu einem internationalen Customer Experience Spezialisten entwickelt, der Weltweit präsent ist und mehr als Mitarbeiter zählt. · In ihrem internationalen Hub in Lissabon kümme ...
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Technical Support for Lighting Products
há 6 dias
Blu Selection Lisboa, PortugalThis is a call for an international opportunity in Lisbon that will be lighting up your career and lifeIf you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in smart light ...
-
Technical Support for Lighting Products
há 2 dias
Blu Selection Lisboa, PortugalThis is a call for an international opportunity in Lisbon that will be lighting up your career and life · If you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in smart li ...
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Technical Support for Lighting Products
há 1 semana
Blu Selection Lisboa, PortugalAre you interested in technology and are you tech savvy? Do you want to be part of a multicultural team in a company which works alongside well-known brands? Do you want to work for a global player of smart lightning solutions? Do you want to relocate to the beautiful capital of ...
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Technical Support for Lighting Products
há 3 dias
Blu Selection Lisboa, PortugalYou are interested in technology and tech savy? · You want to be part of a multicultural team in a company which works alongside well-known brands? · You want to work for a global player of smart lightning solutions? · You want to relocate to the beautiful capital of Portugal-Lis ...
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Technical Support for Lighting Products
há 6 dias
Blu Selection Lisboa, PortugalYou are interested in technology and tech savy? · You want to be part of a multicultural team in a company which works alongside well-known brands? · You want to work for a global player of smart lightning solutions? · You want to relocate to the beautiful capital of Portugal-Lis ...
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Technical Support for Lighting Products
há 2 semanas
portugalbs Lisbon, PortugalDas Unternehmen. · Im Jahr 2000 von 2 französischen Unternehmern gegründet, hat sich das Unternehmen zu einem internationalen Customer Experience Spezialisten entwickelt, der weltweit präsent ist und mehr als Mitarbeiter zählt. · In ihrem internationalen Hub in Lissabon kümmern s ...
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Technical Support for Lighting Products
há 3 semanas
portugalbs Lisbon, PortugalThis is a call for an international opportunity in Lisbon that will be lighting up your career and life · If you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in smart li ...
-
Technical Support for Lighting Products
há 3 semanas
portugalbs Lisbon, PortugalThis is a call for an international opportunity in Lisbon that will be lighting up your career and life · If you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in smart li ...
-
Technical Support for Lighting Products
há 2 semanas
portugalbs Lisbon, PortugalThis is a call for an international opportunity in Lisbon that will be lighting up your career and life · If you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in smart li ...
-
Technical Support for Lighting Products
há 2 semanas
portugalbs Lisbon, PortugalThis is a call for an international opportunity in Lisbon that will be lighting up your career and life · If you are tech-savvy and looking for a new career challenge where you can improve your technical skillset you might be interested in working with a global player in smart li ...
-
Technical Support for Lighting Products
há 3 semanas
portugalbs Lisbon, PortugalAre you interested in technology and are you tech savvy? · Do you want to be part of a multicultural team in a company which works alongside well-known brands? · Do you want to work for a global player of smart lightning solutions? · Do you want to relocate to the beautiful capit ...
-
Technical Support for Lighting Products
há 2 semanas
portugalbs Lisbon, PortugalYou are interested in technology and tech savy? · You want to be part of a multicultural team in a company which works alongside well-known brands? · You want to work for a global player of smart lightning solutions? · You want to relocate to the beautiful capital of Portugal – L ...
-
Technical Support for Lighting Products
há 3 semanas
portugalbs Lisbon, PortugalYou are interested in technology and tech savy? · You want to be part of a multicultural team in a company which works alongside well-known brands? · You want to work for a global player of smart lightning solutions? · You want to relocate to the beautiful capital of Portugal – L ...
Technical Support for Lighting Products - Lisbon, Portugal - Blu Selection
Descrição
You are interested in technology and tech savvy?Do you want to be part of a multicultural team in a company that works alongside well-known brands?
Do you want to work for a global player in smart lighting solutions?
Do you want to relocate to the beautiful capital of Portugal – Lisbon?
Then this could be the perfect opportunity for you to have the experience of a lifetime
Your responsibilities and impact as a Technical Support Agent will be:
What's in it for you?
Skills, qualifications, and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, are proactive and a team player? Then they might have an opportunity for you to join them
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world's most progressive brands.
Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.