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    Customer Support with German Relocation to Lisbon - Lisabona, Portugal - SmartRecruitments

    SmartRecruitments
    SmartRecruitments Lisabona, Portugal

    há 1 semana

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    Tempo integral
    Descrição
    Apoio ao Cliente com Alemão (B2) - Lisboa - Escritório - Mudança para Lisboa
    Segunda a Sexta - 08h00-17h00

    Sobre um projeto:
    Você apoiará clientes de língua alemã de uma empresa de tecnologia médica com foco em ortopedia. A empresa foi fundada em 1995. Está sediada em Wilmington, Delaware e listada na NYSE. A empresa tem mais funcionários operando em 12 locais ao redor do mundo

    O que você vai querer:
    Receber e distribuir pedidos de clientes recebidos
    Garantir a precisão dos registros exigindo a integridade dos dados
    Liderar o gerenciamento de pedidos desde a entrada até a entrega e resolver problemas complexos de faturamento do cliente
    Colaborar e coordenar multifuncionalmente com outras equipes
    fornecer suporte a outros membros da equipe conforme necessário
    Acompanha retenções internas relativas a créditos processados em nome de clientes.

    Compreender profundamente o processo adequado de tratamento de casos e ser capaz de identificar diferentes responsabilidades da unidade de negócios.


    Requisitos:
    Alemão comunicativo (deve ser nível B2)
    Nível de inglês (B2)
    São necessários 2 anos de experiência anterior


    O que nós ofereceremos:
    Contrato de trabalho temporário com duração inicial de 12 meses (Opção de prorrogação por mais 12 meses)

    Horário de funcionamento:
    segunda a sexta, 08h00 17h00
    Salário Base Mensal de
    Bônus de férias e Natal - 2 meses extras de salário por ano
    Bônus Mensal Variável (dependendo do desempenho)
    Plano de saúde, requerimento médico 24 horas por dia, 7 dias por semana, prescrição médica, cobertura odontológica e oftalmológica, 25 dias de férias e 13 feriados obrigatórios pelo estado
    Apoio total à relocation (passagem aérea para Portugal, alojamento gratuito num dos nossos apartamentos partilhados)

    Inscreva-se hoje enviando seu currículo, incluindo nome completo, dados de contato e endereço de e-mail.
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