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    Field Support - Lisboa, Portugal - DXC Technology

    DXC Technology
    DXC Technology Lisboa, Portugal

    Encontrado em: Talent PT C2 - há 3 dias

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    Tempo integral
    Descrição

    Job Description:

    DXC Technology is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.

    We are reinforcing our Workplace Division with a Field Support Technician:

    What we are looking at:

  • Good oral and written communication skills in local language and English
  • Good interpersonal skills
  • ServiceNow ticket handling
  • Knowledge of Microsoft Windows and Apple operating system
  • Assistance of End User assigned IT devices and software
  • Standard and non-standard Hardware devices (monitors, printers, etc)
  • Perform basic Hardware support for Desktop and Laptop
  • RAM upgrade
  • Keyboard exchange
  • SSD or HD replacement
  • Assistance on Software related issues
  • Microsoft Office 365 Suite
  • Software Deployment
  • Smart hands experiences for any support team including but not limited to: MFP, Standalone, Network Printers and Scanners including toner replacement, Servers and storage
  • Smartphones and Portable devices experience
  • Meeting room support (Audio and Video equipment)
  • Network cable and patching, Wi-Fi network, router, HUB and Switch
  • Asset Management
  • Knowledge base and manuals maintenance
  • Stock management
  • End user training and education
  • In client office 100%

    • What we offer:

  • Full-time employment contract
  • Numerous opportunities for personal and professional development and advancement within the company by taking part in interesting and challenging projects
  • Modern and friendly work environment with open door policy
  • Professional technical and soft skill training programs (internal DXC Learning, DXC Partners Network and certification program);
  • Opportunity to learn and evolve within a team of experienced colleagues
  • Competitive compensation package adjusted to candidate's experience and qualifications
  • Flexibility in work arrangement

    • Come and join us on our Digital journey

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