Empregos
>
Lisbon

    Customer Service Dispatcher - Lisboa, Portugal - Grabjobs Portugal

    Grabjobs Portugal
    Grabjobs Portugal Lisboa, Portugal

    há 21 horas

    Default job background
    Descrição

    Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.

    Our portfolio comprises services driven by expertise and the latest technology – with a strong focus on innovation and digitalization in areas like business administration, human resources, supply chain management, sales, marketing, and engineering.

    In our GBS Western Europe and Africa Hub we are already more than 1400 connected people, from over 57 different nationalities spread across 14 countries.

    Want to know more about GBS?

    Our Opportunity-to-Cash business line provides a variety of transactional and digital services - from lead generation to the collection of incoming payments.

    We also provide services related to Quotation, Offer and Contract Management, Order Management & Logistics, Cash Collection, and much more

    Are you ready to be part of the change and help us make real what matters? Your mission will be..

    Receive and process customer requests(emails and Calls) for service or delivery, ensuring accurate recording of relevant details, such as addresses, contact information, and special instructions.

    Assign and dispatch resources. Communicate instructions to dispatched resources. Maintain accurate records and provide updates to stakeholders. Troubleshoot and resolve issues as they arise. Generate reports and improve dispatching processes. Monitor and adhere to relevant regulations, policies, and procedures, such as safety guidelines, traffic regulations, and service level agreements. Continuously evaluate and identify opportunities to improve dispatch processes and workflows, proposing innovative solutions or system enhancements. Provide exceptional customer service by promptly addressing inquiries, concerns, or complaints related to dispatch operations. We are looking for someone with...

    High school diploma or equivalent; additional education or training in logistics, transportation, or Relevant work experience in Opportunity to Cash is a plus.

    Fluency in French & Dutch (speaking and writing). Proven experience in a dispatching or similar role. Excellent verbal and written communication skills, with the ability to effectively communicate with diverse audiences. Strong organizational and multitasking abilities, with the capacity to handle a high volume of requests and prioritize tasks efficiently. Ability to remain calm and make quick decisions in high-pressure situations or emergency scenarios. Strong problem-solving and decision-making skills, with the ability to think on your feet and adapt to changing circumstances. What you can expect from us...

    A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work.

    A health insurance, access to our on-site medical center, plus the chance to join sports groups.
    In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.
    What makes us proud as an employer :

    Top Companies to work in Portugal 2023 (by LinkedIn) World's Best Employer st place in the Engineering and Production category (by Forbes) Most attractive company to work in th place (ranking of Universum) Company with the best reputation in the Technological/Industrial sector in Portugal 2023 (according to the Merco Empresas study) Please attach your CV in English.

    #Siemens #PeopleAtSiemens #GBSpartnerofchoice Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool
  • Diebold Nixdorf

    Field Service Dispatcher

    há 1 dia

    Diebold Nixdorf Carnaxide, Portugal Tempo integral

    Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding ...

  • Siemens Mobility

    Customer Service Dispatcher

    há 21 horas

    Siemens Mobility Lisboa, Portugal

    Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future. Our portfolio comprises services driven by expertise and the latest technology – with a strong focus on ...

  • Siemens S.A.

    Customer Service Dispatcher

    há 6 dias

    Siemens S.A. Amadora, Portugal Permanent

    SiemensGlobal Business Services (GBS) enables Siemens units worldwide and externalcustomers to accelerate their business transformation into a sustainable anddigital future. · Our portfoliocomprises services driven by expertise and the latest technology – with astrong focus on i ...

  • SourceChain Solutions

    IT Dispatch Specialist

    há 1 semana

    SourceChain Solutions Lisboa, Portugal

    As an IT Dispatch Specialist at Sourcechain Solutions, you will be responsible for providing first-level contact and conveying resolutions to customer issues. You will be dispatching the appropriate IT service specialist for further troubleshooting and support. This role requires ...

  • Kelly Services-Portugal

    Gestão Agendamentos

    há 1 semana

    Kelly Services-Portugal Lisboa, Portugal

    **Publicado** · - 10-Apr-2024**Salário** · **Localização** · - Lisboa**Categoria** · - Temporário/Contrato**Sector** · - Apoio ao Cliente e Contact Center**Referência** · - BBBH668635**Descrição** · **Regime de Trabalho**: Part-time · **Local de trabalho**: Amoreiras, Lisboa · ** ...

  • Kelly Services-Portugal

    Gestão Agendamentos

    há 3 dias

    Kelly Services-Portugal Lisboa, Portugal

    **Publicado** · - 19-Feb-2024**Salário** · **Localização** · - Lisboa**Categoria** · - Temporário/Contrato**Sector** · - Apoio ao Cliente e Contact Center**Referência** · - BBBH659230**Descrição** · **Regime de Trabalho**: Part-time · **Local de trabalho**: Amoreiras, Lisboa · ** ...

  • Kelly Services-Portugal

    Gestão Agendamentos

    há 1 dia

    Kelly Services-Portugal Lisboa, Portugal

    **Publicado** · - 16-Apr-2024**Salário** · **Localização** · - Lisboa**Categoria** · - Temporário/Contrato**Sector** · - Apoio ao Cliente e Contact Center**Referência** · - BBBH668635**Descrição** · **Regime de Trabalho**: Part-time · **Local de trabalho**: Amoreiras, Lisboa · ** ...

  • Kelly Services-Portugal

    Gestão Agendamentos

    há 1 dia

    Kelly Services-Portugal Lisboa, Portugal

    **Publicado** · - 20-Feb-2024**Salário** · **Localização** · - Lisboa**Categoria** · - Temporário/Contrato**Sector** · - Apoio ao Cliente e Contact Center**Referência** · - BBBH659230**Descrição** · **Regime de Trabalho**: Part-time · **Local de trabalho**: Amoreiras, Lisboa · ** ...

  • Kelly Services-Portugal

    Gestão Agendamentos

    há 1 semana

    Kelly Services-Portugal Lisboa, Portugal

    **Publicado** · - 13-Feb-2024**Salário** · **Localização** · - Lisboa**Categoria** · - Temporário/Contrato**Sector** · - Apoio ao Cliente e Contact Center**Referência** · - BBBH659230**Descrição** · **Regime de Trabalho**: Part-time · **Local de trabalho**: Amoreiras, Lisboa · ** ...

  • Kelly Services-Portugal

    Gestão Agendamentos

    há 5 dias

    Kelly Services-Portugal Lisboa, Portugal

    Publicado- 04-Aug-2023- Salário- Localização- Lisboa- Categoria- Temporário/Contrato- Sector- Apoio ao Cliente e Contact Center- Referência- BBBH622346**Descrição**: · Estamos a recrutar um(a) **Dispatcher**(M/F) para integrar projecto no sector de Telecomunicações para substitui ...

  • Kelly Services-Portugal

    Gestão Agendamentos

    há 1 dia

    Kelly Services-Portugal Lisboa, Portugal

    **Publicado** · - 21-Feb-2024**Salário** · **Localização** · - Lisboa**Categoria** · - Temporário/Contrato**Sector** · - Apoio ao Cliente e Contact Center**Referência** · - BBBH659230**Descrição** · **Regime de Trabalho**: Part-time · **Local de trabalho**: Amoreiras, Lisboa · ** ...

  • Spring Professional

    Dispatch Manager

    há 6 dias

    Spring Professional Lisboa, Portugal

    Adecco Recruitment is recruiting a · **Dispatch Manager (M/F)** for a prestigious client company located in Lisbon. You will perform overall leadership and coordination of the Dispatch teams responsible for maintaining production standards to meet customer's requirements and deli ...

  • Kelly Services-Portugal

    Gestão Agendamentos

    há 1 semana

    Kelly Services-Portugal Lisboa, Portugal

    **Publicado** · - 14-Feb-2024**Salário** · **Localização** · - Lisboa**Categoria** · - Temporário/Contrato**Sector** · - Apoio ao Cliente e Contact Center**Referência** · - BBBH659230**Descrição** · **Regime de Trabalho**: Part-time · **Local de trabalho**: Amoreiras, Lisboa · ** ...

  • Kelly Services-Portugal

    Gestão Agendamentos

    há 1 dia

    Kelly Services-Portugal Lisboa, Portugal

    **Publicado** · - 01-Nov-2023**Salário** · **Localização** · - Lisboa**Categoria** · - Temporário/Contrato**Sector** · - Apoio ao Cliente e Contact Center**Referência** · - BBBH622346**Descrição** · Estamos a recrutar um(a) **Dispatcher**(M/F) para integrar projecto no sector de ...

  • Kelly Services-Portugal

    Gestão Agendamentos

    há 1 dia

    Kelly Services-Portugal Lisboa, Portugal

    **Publicado** · - 31-Oct-2023**Salário** · **Localização** · - Lisboa**Categoria** · - Temporário/Contrato**Sector** · - Apoio ao Cliente e Contact Center**Referência** · - BBBH622346**Descrição** · Estamos a recrutar um(a) **Dispatcher**(M/F) para integrar projecto no sector de ...

  • Kelly Services-Portugal

    Gestão Agendamentos

    há 1 dia

    Kelly Services-Portugal Lisboa, Portugal

    **Publicado** · - 30-Oct-2023**Salário** · **Localização** · - Lisboa**Categoria** · - Temporário/Contrato**Sector** · - Apoio ao Cliente e Contact Center**Referência** · - BBBH622346**Descrição** · Estamos a recrutar um(a) **Dispatcher**(M/F) para integrar projecto no sector de ...

  • BusUp Portugal

    Operations Executive

    há 1 dia

    BusUp Portugal Lisboa, Portugal

    **What are we looking for** · We are in search of an enthusiastic, dedicated, and open-minded individual to join our team, someone who shares our shared passion for helping to shape a more sustainable future through corporate commuting services. If you're up for the challenge, jo ...

  • Freeport Fashion Outlet

    Retail - Sales Assistant

    há 1 semana

    Freeport Fashion Outlet Lisboa, Portugal

    PART TIME (20H) · Freeport Lisboa Fashion Outlet · English Level 1 test required · Description · HARIBO needs to hire a part-time STORE EMPLOYEE (20h) at the Freeport Lisboa Fashion Outlet. · **Retail Experience**: 12 months · **Language skills**: English, Spanish, Portuguese. · ...

  • HedgeHog

    Logistics Dispatcher

    há 6 dias

    HedgeHog Lisboa, Portugal

    **HedgeHog** is a new generation international recruiting agency. We focus on global standards for the organization of work processes. Where the person and his professional development are in the first place, only then are the regulations. · **Our client** is a company that provi ...

  • HedgeHog

    Logistics Specialist

    há 6 dias

    HedgeHog Lisboa, Portugal

    **HedgeHog** is a new generation international recruiting agency. We focus on global standards for the organization of work processes. Where the person and his professional development are in the first place, only then are the regulations. HedgeHog offices are located in 11 citie ...