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Customer Experience Specialist German Speaker, Lisbon - Lisboa, Portugal - Eva Global
Descrição
Join Us in Sunny Lisbon as a German -Speaking Customer Experience Specialist About the Role: Hey there Are you fluent in Germanand passionate about providing stellar customer service? We're expanding our vibrant team in Lisbon, Portugal and we want you If you're a communication whiz and love the idea of working in a sunny, dynamic environment, this is your chance to shine.
Your Mission:
Be the First Point of Contact: Engage with our customers through phone, email, chat, and social media.
You're the voice and heart of our brand Solve and Delight:
You'll be solving problems, offering solutions, and making our customers feel valued and understood.
Teamwork Makes the Dream Work:
Collaborate closely with our fantastic team, including Team Leaders, Managers, and our Customer Success Team
Juggle and Excel:
You'll balance multiple projects with ease and manage different timelines like a pro.
What's in It for You:
A Dream Location:
Enjoy working in beautiful Malaga or Lisbon cities that combines great weather, culture, and the buzz of city life
Competitive Perks:
Attractive salary and opportunities for career progression
Learn and Grow:
We provide training to help you become the best in your role and grow within the company
Rotating Working Hours:
We know life isn't all about work so enjoy the flexibility of our rotating schedule
What We're Looking For:
Multilingual Superstar:
Fluent in German and English.
Bonus points if you speak another language Experience Counts:
Ideally, you have at least a year of experience in a Contact Center or Customer Service role
Tech-Friendly:
Comfortable with Microsoft 365 and excited about cars and electric vehicles
The Ultimate Team Player:
Energetic, assertive, and ready to thrive in a fast-paced environment.
EVA Global is committed to diversity and inclusion. We welcome applicants from all backgrounds and experiences.
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