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    German Banking Customer Support Representative - Lisboa, Portugal - Cross Border Talents

    Cross Border Talents
    Cross Border Talents Lisboa, Portugal

    há 1 semana

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    Tempo integral
    Descrição
    Cross Border Talents is looking for German speaking Banking Customer support Agent for our client in Porto, Portugal.


    Want to make use of your language and technology skills and live a unique experience in a multicultural environment as well as gain some valuable International experience in a beautiful destination.


    Your role:
    Review content (text, visuals, applications,) to ensure content complies with client's policies and regulations
    Ensure all content includes current and relevant information
    Monitor content to protect users from harmful and destructive images and information
    Respond to all incoming enquiries with empathy, accuracy and in a timely manner
    Maintain a high level of quality in each case that you review
    The position is fully on site in Porto Salvo, Lisbon, Portugal (shuttle bus available) or hybrid in Matosinhos, Porto.


    Requirements:
    High School Diploma
    Fluent proficiency in required language

    Good level of English:
    B2

    Working schedule 24/7 (3 shifts: 8am- 5pm, 2pm-11pm,11pm-8am)
    Experience in text editing, revision, or digital content analysis is an advantage
    Organized individual with great decision-making and analytical skills
    Strong attention to detail and ability to follow well established guidelines
    Ability to work in fast paced environment and willingness to learn and develop
    Team player with a great attitude and computer skills
    Motivated and with a positive attitude


    Benefits:
    Competitive salary
    Meal allowance paid in card
    Monthly bonus based on performance
    Private health Insurance fully covered by the company
    A bright, modern and exciting place to work, with excellent staff facilities
    Various career development opportunities
    Annual reward and recognition events
    Holiday pay
    Team and Company events

    Please apply here and email @
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