- Perform high-level systems analysis, evaluation, design, deploying and configuring block storage (3PAR storage, Pure Storage Flash Arrays), storage networking (Cisco MDS, UCS FI) and secure file storage (NetApp, Pure FlashBlade) technologies.
- Build, manage and support – highly available, secure and scalable – production and lab infrastructure (compute and storage) in company's global data centers and public clouds.
- Monitor production and lab environments, troubleshoot alerts & incidents, detect and fix infrastructure problems.
- Overseeing and optimizing storage performance, capacity, and scalability.
- Research new compute, virtualization and storage technologies and make recommendations to improve availability, reliability and performance of these systems supporting company's external facing applications.
- Automate/script daily operational support tasks.
- Create/maintain documentation of the infrastructure and configurations (architecture diagrams, procedures, etc.) and provide training to relevant staff (within and outside the immediate team).
- Planning and managing infrastructure changes to accommodate storage growth, cost management, and support needs and wiling to perform maintenance after hours.
- Being ready to participate in an on-call rotation to support 24/7 operations
- 6+ years building and managing infrastructure systems (storage and storage networking, compute and virtualization).
- Solid experience deploying and configuring secure block storage solutions using 3par/Pure Flash Arrays over Fabric channel using Cisco MDS & Cisco FI stacks.
- Solid experience deploying and configuring secure file & object storage solutions (NetApp, FlashBlade).
- Strong understanding of data storage concepts, protocols, and architectures.
- Strong experience supporting mission critical 24x7 customer facing production environments.
- Strong experience in deploying and managing multiple hypervisor solutions (vSphere/KVM) products.
- Hands-on experience in designing, deploying and managing Cisco UCS infrastructure is a plus
- Excellent communication skills – both verbal and written.
- Ability to work effectively in a fast-paced, dynamic environment and able to work independently.
- Relevant certifications in storage technologies, virtualization, or cloud computing are a plus.
- B.S. in Computer Science or equivalent experience.
- Strong experience of block storage (3PAR/Pure FlashArray) environments including design, implementation, and administration.
- Solid experience of secure NAS (NetApp/Pure FlashBlade) environments including design, implementation, and administration.
- Strong experience in scripting/automation using Python/PowerShell/Shell.
- Strong understanding of cloud (AWS, GCP) infrastructure highly desired.
- Storage automation experience using Ansible and Python, enabling the automation of storage management and configuration tasks highly desired.
- Experience with automated deployment and configuration tools like Ansible/Puppet is a huge plus. Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flex Benefits
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays #LI-ND1 #LI-Hybrid
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Senior Infrastructure Engineer - Porto, Portugal - Five9
Descrição
Responsibilities:Requirements:
Preferred Qualifications:
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
View our privacy policy, including our privacy notice to California residents here: .
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
