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    Customer Success Specialist - Lisbon, Portugal - Eugenia Talent

    Eugenia Talent
    Eugenia Talent Lisbon, Portugal

    Encontrado em: Manatal GBL S2 T2 - há 7 horas

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    Descrição


    Position Type:

    Full time

    Languages:

    Full proficiency in Spanish and French

    Sector:

    Customer Service / Facilities Management

    About our client:

    Are you tired of enterprises and you feel like corporate world is not for you? Developing career within a smaller company, work-life flexibility and spirit of a start-up sounds exciting to you? Don't miss this opportunity

    With a specialty in customized facilities management solutions for B2B, our client id looking for a Customer Success Manager. Within this role you will be assisting your customers to discover their full potential in the world of the digital solutions (SaaS).

    The Offer:

    • Assist and guide the users through the SaaS platform and the mobile app ;
    • Develop your customers' best practices, according to their professional structures ;
    • Make sure your points of contact are well trained on the products ;
    • Define and apply strategy to optimize their using
    • Inform your clients on their performances and updates ;
    • Share with the team any highlights that could be useful to improve the product/solution ;
    • Stay up-to-date in terms of IT innovations ;

    Requirements:

    • Great communication skills in Spanish & French;
    • Previous experience in customer service and/or sales environment;
    • Comfortable with IT & digital solutions;
    • Excellent organizational skills;

    Benefits:

    • Salary package;
    • Meal allowance ;
    • Permanent contract;
    • Initial training;
    • Monday - Friday schedule;
    • Great office in Lisbon, Marquês Pombal

    The Process:

    1. Submit your application and don't forget to submit an updated CV;
    2. Get a call from our Recruitment Specialist;
    3. Strat your interview process;
    4. Get selected;
    5. Start your journey
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