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    Técnico de Deskside Support – Lisboa - FAS - Sistemas de Informação

    FAS - Sistemas de Informação
    FAS - Sistemas de Informação Lisboa, Portugal

    há 3 dias

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    Descrição
    Este profissional integrará o departamento de outsourcing da FAS – Sistemas de Informação


    Perfil Pretendido:
    Formação Técnico Profissional em Tecnologias de Informação; Experiência no suporte a Office e Windows; Experiência com troubleshooting de software e hardware; Configuração de estações de trabalho, configuração de impressoras e protocolos de rede (TCP/IP); Manutenção de ativos e passivos de rede; Configuração base de software utilizado nos postos de trabalho, objeto da prestação de serviços em causa (Windows 10, Windows 7, Microsoft Office, Antivirus); Atualização de CMDB, segundo o ITIL; Capacidade de análise e resolução de problemas remotamente; Capacidade de produzir documentação e procedimentos para passagem de conhecimentos a outras equipas; Excelentes capacidades de comunicação ao cliente, assim como boa gestão de conflito; Conhecimentos na língua inglesa; Gosto pelo trabalho em equipa; Pontualidade/assiduidade são fatores muito importantes; Sentido de responsabilidade; Disponibilidade imediata


    Oferta:
    – Remuneração compatível com conhecimento / experiência – Formação e progressão na carreira – Local de trabalho: Lisboa – Horário de trabalho: Dias úteis das 9h às 18h, 8 horas diárias Refa: Id
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