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    Customer Service voor Online Video Platform - Lisbon, Portugal - Blu Selection

    Blu Selection
    Blu Selection Lisbon, Portugal

    Encontrado em: Talent PT C2 - há 3 dias

    Blu Selection background
    Contract
    Descrição

    Kwaliteit en service is waar het in de wereld van vandaag allemaal om draait voor bedrijven om concurrerend te blijven. Dit beroemde online videoplatform is op zoek naar jou om hun team van klantenservicespecialisten in Lissabon te versterken.

    Tasks

    Jouw verantwoordelijkheden en impact als een Customer Service Agent zullen zijn:

    • Het helpen van gebruikers met alle vragen met betrekking tot hun accounts, het platform in het algemeen etc.
    • Het geven van de best mogelijke antwoorden en oplossingen op vragen en zorgen van klanten op de manier waar jij het meeste vertrouwen in hebt: via de telefoon, via e-mail of social media;
    • Het leveren van een rustige en vindingrijke probleemoplossing voor vragen van klanten met betrekking tot hun klantervaring;
    • In contact staan met andere afdelingen en doorverwijzen van gerelateerde cases en issues naar verantwoordelijke afdelingen;
    • Zorgen voor en deelnemen aan het succes van je afdeling.

    Requirements

    Vaardigheden, kwalificaties en interesses die je nodig hebt om in deze rol te slagen:

    • Nederlands is je moedertaal en je Engelis is minimaal op B2 niveau;
    • Kennis van de waarde en impact die een goede klantervaring kan creëren;
    • Een aandachtig luisteraar zijn, comfortabel en vaardig in het communiceren met mensen;
    • Energiek en innovatief zijn en proactief werken in een hoog tempo;
    • Enthousiast over interculturele communicatie en de expatlevensstijl;
    • Wonen in Lissabon of bereid zijn om naar Lissabon te verhuizen voor een internationale carrière en levenservaring.

    Benefits

    Wat houdt dit voor jou in?

    • Rooster: 40 uur per week in roterende diensten (ma-zon, 8 uur 's ochtends tot 8 uur 's avonds)
    • Office in Alcântara
    • Maaltijdcheques + vervoervergoeding
    • Privé ziekteverzekering na 6 maanden
    • Verhuispakket
    • Aangename en inspirerende werksfeer in een internationale omgeving
    • De kans om deel uit te maken van een snel groeiende wereldwijde organisatie die werkt met wereldberoemde merken
    • Professionele ontwikkeling en een duidelijk carrièrepad
    • Opleiding & ontwikkelingsmogelijkheden
    • Competitief salaris en relocatievergoeding en assistentie
    • Gratis fruit, koffie, thee en water en nog veel meer

    Wat mag je verwachten van wonen in Lissabon?

    • Een kleurrijk stadsgezicht en een rijke culturele geschiedenis
    • De voordelen van leven in een Europese hoofdstad met een budget
    • Heerlijke Portugese keuken en beroemde café cultuur
    • Vriendelijke mensen, goede vibes en een happy-go-lucky stadsleven
    • Het hele jaar door een warm klimaat en een zonnig strandleven aan de Atlantische Oceaan
    • Een grote Engelssprekende lokale gemeenschap en internationale omgeving

    Is dit project niet geschikt voor jou? Bekijk dan gerust onze andere mogelijkheden voor Nederlandstaligen in Spanje of Portugal, of stuur ons je CV om in aanmerking te komen voor andere projecten of toekomstige mogelijkheden.

    Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.

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